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Store Manager - Pasadena, CA

Location:Ontario, CA
Exempt/Non-Exempt:Exempt
Benefits:Yes
Employment Type:Full Time
Department:Retail
Description:A Store Manager is responsible for establishing and maintaining Customer Services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through sales, merchandise, inventory, expense control, human resources management, and managing operating costs and shrinkage.
Duties: Recruit, train, develop and communicate with all staff as well as assess performance on a regular basis.
Implement and maintain Customer Service standards to ensure that each customer receives outstanding service by providing a guest friendly environment which includes greeting and acknowledging every customer and offering complete product knowledge.
Plan and assign daily goals, tasks and assignments. Assure proper completion through follow-up.
Maintain adherence to all Company policies and procedures through regular store management and staff meetings, store walk-through, audits, etc.
Control expenses, payroll and shrink to optimize store profitability.
Maintain all merchandising standards, display presentation and signing standards
Ensure appropriate merchandise stock levels of assortments in all departments, ensure selling floor is adequately stocked; maintain inventory levels within budgeted guidelines.
Continually evaluate and react to performance issues and actively recruit quality candidates.
Train and develop assistant store management in all aspects of the business; direct and monitor training and development for all store personnel
Plan local marketing events (classes, demos, etc.) and events attracting new customers to meet sales objectives.
Comparison shop and report results; share information with Supervisor and make appropriate price recommendations.
Any other responsibilities as assigned by Supervisor.
Qualifications: B.S. degree or equivalent experience in Business Administration or related field desirable.
Prior supervisory/leadership experience in a work is desirable.
1 to 3 years previous retail sales experience, preferably with a similar product line.
Excellent written/verbal communication skills
Knowledge of woodworking supplies and hand/power woodworking tools required.
Ability to motivate subordinates for top performance.
Must be able to stand for long periods of time, personally lift up to 50 lbs on a regular basis and participate in team lifting.


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